General
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Infolock Service Offerings
By Agyeman Danso - Updated
As a recognized expert in data governance, Infolock provides consulting and advisory services geared toward helping organizations effectively manage, optimize, and sec...
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How to create an SCC Support account
By Agyeman Danso - Updated
The SCC portal, by default, offers the option for end-users to submit requests. End-users who submit requests can also manage their support requests in the customer p...
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How to Open a New SCC Request
By Agyeman Danso - Updated
This article describes the process for opening a new SCC request. OPTIONAL: Prior to opening a Support request, you can create a Support account and sign into the SCC ...
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Infolock Holidays
By Wendy Newton - Updated
SCC Support and Added-value Activities shall be performed during the Support Hours excluding the following federal holidays: New Year’s Day Birthday of Martin Luther ...
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INSIGHT Support Advisory: Symantec DLP 15.7 EOS "No sooner than three months after the release of the next major version following 15.8."
By Agyeman Danso -
Dec 14, 2021 RE: Symantec DLP 15.7 EOS "No sooner than three months after the release of the next major version following 15.8." Dear INSIGHT Appliance Customer: A...
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INSIGHT Support Advisory: CVE-2021-44228 Java logging library Apache Log4j2 remote code execution (RCE) zero-day Vulnerability Statement
By Agyeman Danso -
December 13, 2021 RE: CVE-2021-44228 Java logging library Apache Log4j2 remote code execution (RCE) zero-day Vulnerability and Implications for INSIGHT DLP Appliances ...
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Infolock Designated SASE Certified Partner
By Wendy Newton - Updated
Infolock Becomes first partner certified under Broadcom’s new SASE Master Certified Partner program The Case for SASEPerry CrabtreeManager, Threat and Network Protec...
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Infolock Solution Critical Care (SCC)
By Agyeman Danso - Updated
Infolock Solution Critical Care provides clients with access to Infolock’s team of engineering and consulting experts for Support (reactive) and Added-value (proactive...